Reference

loket88 Privacy Policy for Your Account

loket88 Privacy Policy explains what we collect when you open an account, sign in from mobile or desktop, and use DANA, OVO, GoPay or QRIS.

Account clarityWallet recordsCookie choicesContact route
loket88 loket88 Privacy Policy for Your Account
HELP WITH PRIVACY

Get Clear Answers About Your Data

A clear contact route helps when a Privacy Policy question overlaps with account access or a wallet receipt.

Account data request Ask what personal records we hold by giving the contact detail attached to your…
Wallet record query For a DANA, OVO, GoPay or QRIS receipt question, include the transaction reference and…
Policy contact path Use the signed-in support route beside the cashier path for correction, deletion or cookie…
HANDLING IN PRACTICE

How loket88 Handles Privacy Requests

Privacy work follows the same account path you use to reach the lobby from a phone or desktop browser.

Account collection

When you open an account, we collect the contact and verification details needed to create access. Phone verification confirms that the account step belongs to you before account records are displayed.

Device activity

Sign-in records can include browser type, device path, connection details and time of access. These signals help us spot unusual account use without requiring access to unrelated files on your phone or computer.

Payment matching

A payment reference helps us match DANA, OVO, GoPay, QRIS, bank transfer or virtual account status to the correct account. We do not need your wallet PIN to check that reference.

Cookie choices

Cookies can keep your session active and remember selected page settings. You can adjust cookie controls in your browser, although turning some off may require another sign-in on the mobile path.

Retention period

We retain account, device and transaction records only while needed for account operation, security checks, support handling or legal duties. After that point, records are deleted or changed so they no longer identify you.

Change requests

You can request a correction, copy or deletion through the account support route. Include the affected field or record, and we will verify the request before explaining what local law allows us to change.

Privacy Policy Answers Before Access

These Privacy Policy answers focus on the searches we hear before an account is opened or a payment is checked. We explain the account step, mobile browser records, wallet references, cookies and request routes in plain terms. If a question concerns eligibility or access, the answer depends on local law, and support can explain the available path without asking for a password or wallet PIN.

It covers account details, phone verification, device and browser records, cookies, support messages and payment references linked to DANA, OVO, GoPay, QRIS, bank transfer or virtual account activity.

We use phone verification to confirm account ownership before access to account records. It also helps support locate the correct account when you ask about a wallet status or a Privacy Policy request.

Yes. The same policy applies when you sign in through a mobile browser, including the device type, browser path and session records needed to protect account access. Eligibility depends on local law.

We use the payment reference, amount status and date to match a DANA or QRIS transaction with your account. We do not ask for your wallet PIN or one-time verification code.

Yes. Contact support from the signed-in account path, identify the field or record, and complete the identity check. We can provide a copy or correction where local law permits.

We keep account, device and transaction records while they serve account operation, security, support or legal needs. When those needs finish, we delete or anonymise the relevant records.

Use your browser cookie controls or contact support through the account path. We can explain which session settings are affected; disabling cookies may require another sign-in on your device.